FREE SHIPPING ON ALL U.S ORDERS!

FAQs

How do I know the size I need?

You can refer to our Size Guide or purchase our Sizing Kit to ensure the perfect fit. 

I got the wrong size; can I return or exchange?

 Unfortunately, due to the nature of our product, we cannot accept returns or exchanges. You must be sure of your size before you order. 

 Two of my fingers are the same size, is that right?

It is perfectly normal for multiple fingers to be the same size. But It's always good to double check!

 I have wide nail beds, will these fit me?

It's always best to order a sizing kit to be sure our nails will fit you.

 What nail glue do you recommend?

We recommend a professional nail glue such as IBD 5 Second nail Glue or KDS Nail Glue.

 How long do the nails stay on?

Wear time depends on how well you prep your natural nails before application, how rough you are on your hands and your choice of adhesive. The nails tabs you can wear them for a few days or even a few hours if you're wearing them for a special occasion. With nail glue, for about 1 to 3 weeks. Instructions are included with your order  

I'm worried that my nails are going to pop off. Any tips on how I can avoid this?

 Make sure to follow our Nail Prep instructions included with your order. Combining nail glue and adhesive tabs allows longer wear time.

Are the nails reusable?

Yes. The use of nail tabs will make the nails reusable.

For those that prefer nail glue, we suggest purchasing an inexpensive electric nail file. It'll gently buff away any built-up glue on the back of the nails and give you many more wears.

Do you offer custom designs?

We are not offering custom designs currently. Join our mailing list to be alerted when we do!

How many nails come in each set?

All sets come with 10 nails in the size you select.

What comes with my nails?

All nail orders come with a mini nail file, cuticle pusher, nail adhesive tabs and application/ removal instructions.

Ready To Ship Press On Nails: Ship within 3 business days.

Sizing Sample Packs: 3-5 Business Days.

Do you ship internationally?

Not at the moment

 Do you offer Rush Shipping?

We do. Please select Expedited Shipping at checkout.

 My package was sent back to you, can you resend it?

Yes of course. Simply contact us to make sure we have received it then pay the Re-Shipping Fee so we can send it back out.

 My package was marked as Delivered by USPS but I didn’t receive it.  (Also read below for lost or missing packages)

Once a package has been picked up by USPS and the tracking number associated to the order has been updated, Posh Polish hands over any and all accountability for shipping, transit and delivery.  Posh Polish assumes no responsibility for lost or missing packages and are not required to issue refunds or replacements on these orders.

If your order was marked as “delivered” by USPS and it’s missing, check with your neighbors in case the package was delivered to the wrong address by mistake or contact your local post office. You may also file a claim directly with USPS at http://www.usps.com/help/claims.htm

Do you offer wholesale?

Yes, a minimum of 10 sets must be ordered. Please contact us for more details.

Can individual nails be sold in replacement?

Press on nails are only sold in sets of 10, 20 or if stated otherwise. We cannot be held accountable to any damage once nails have been applied or taken out of the package. If you have any problems with your order please contact us.

Do you accept cancellations, returns or exchanges?

We gladly accept cancellations within 24 hours of purchase. After the 24 hours ALL SALES ARE FINAL. 

Also due to the nature of our custom handmade products we do not accept returns or make any exchanges (except in the case of products delivered in defective or damaged state.  If so, email poshpolishllc@gmail.com and include an image of the defective or damaged product).

 We truly appreciate your business and thank you for your patience as we make our way to your order.

**Please read all information listed under the item description before ordering. Be aware of our creation time and make sure you size your nails correctly as we are not held responsible if the wrong size is ordered.

Also, double check shipping information before checking out. If there’s an apartment, suite or unit number make sure you enter it to avoid a Return To Sender issue.